The NHS Family and Friends Test (FFT) was created to help service providers understand whether patients are happy with the service provided, or where improvements are needed. It is a quick and anonymous way to give your views after receiving NHS care or treatment. If you would like to share feedback about your experience with the practice, please complete the following form. All responses are anonymous and are used to improve the service.
I have been with the surgery for over 40 years, I am so happy with all the doctors nurses and the receptionists. I’ve never had any problems, everyone is so nice, always have time for you.
The service I received was faultless.
I am so so impressed with the service right from the reception, the quick way they answer the phone call and their politeness while speaking with you is 100%. Also the GP, nurse, physiotherapist – all of them are wonderful, hardworking professionals and I am so so grateful to them for the good job they do.
I think Cedar Practice is very good and this is how a GP should be should be, not doubting, no stereotypes, not ignoring patients symptoms but instead addressing it.
Excellent team work between the GP, nurse and HCA including immediate treatment and planned follow up. Friendly and professional team and an excellent service.
Consultation was comprehensive and with quick testing/examinations, and immediate scheduling of follow-ups. I felt listened to and understood. Thank you!
Everyone at the practice is not only very good at their job but also caring and kind. What more can one ask for!
I feel the doctors, nurses, the admin staff and reception in cedar practice are professional, empathetic always there to listen to you and take you very seriously always ready to help.
A very smooth and professional service. How a modern practice should be.
I have been using Cedar Practice for many years & it has always offered a good efficient service which seems even better these days! Presumably good management combined with good staff!!
Made me feel comfortable and safe, understanding, was extremely helpful, left feeling good and had a appointment made with the hospital for the next day – unbelievable thank you.
I find the practice well organised the appointment booking system and online triage system clear. I feel practitioners listen and their advice is constructive and supportive with prompt turnaround for referrals and test results.
Lovely reception staff, helpful kind and friendly. My appointment was bang on time. The doctor was professional, clear and kind. I felt heard and left feeling so positive. 10/10
Have been with the practice 45yrs – they’ve always maintained an excellent level of service so why would I go elsewhere?
I feel that I have an exceptional group of GPs and healthcare practitioners who are generally interested in supporting me towards being more healthy. I think they’re great.
Cedar practice is consistent with prompt and efficient patient care and customer services for over three decades I have used it. Keep it up, though it’s not an easy job
Staff are very friendly and warm welcoming. As a patient most of time being loneliness and seeing smiling face for 5 minutes makes me feel better.
