The NHS Family and Friends Test (FFT) was created to help service providers understand whether patients are happy with the service provided, or where improvements are needed. It is a quick and anonymous way to give your views after receiving NHS care or treatment. If you would like to share feedback about your experience with the practice, please complete the following form. All responses are anonymous and are used to improve the service.
Everyone at the practice is not only very good at their job but also caring and kind. What more can one ask for!
I feel the doctors, nurses, the admin staff and reception in cedar practice are professional, empathetic always there to listen to you and take you very seriously always ready to help.
I have been using Cedar Practice for many years & it has always offered a good efficient service which seems even better these days! Presumably good management combined with good staff!!
I find the practice well organised the appointment booking system and online triage system clear. I feel practitioners listen and their advice is constructive and supportive with prompt turnaround for referrals and test results.
Lovely reception staff, helpful kind and friendly. My appointment was bang on time. The doctor was professional, clear and kind. I felt heard and left feeling so positive. 10/10
Have been with the practice 45yrs – they’ve always maintained an excellent level of service so why would I go elsewhere?
I feel that I have an exceptional group of GPs and healthcare practitioners who are generally interested in supporting me towards being more healthy. I think they’re great.
Surgery / staff have always been professional, attentive, responsive to questions and queries
Cedar practice is consistent with prompt and efficient patient care and customer services for over three decades I have used it. Keep it up, though it’s not an easy job
Professional, knowledgeable and reassuring. Addressed my concerns well. Good communication with good explanations about problems I had and created a plan of care.
Staff are very friendly and warm welcoming. As a patient most of time being loneliness and seeing smiling face for 5 minutes makes me feel better.
Big smile from GP, careful listening, quick analysis and decision for treatment and a short chat at end.
