Online Services
If you wish to use our Online Services for appointment booking/cancelling, ordering a repeat prescription and viewing your medical record summary, please complete the Patient Online Services Access Request Form. Access will be confirmed within a few days via text. If you are a new patient this may take a little longer.
Practice Services
Cervical smear appointments can be booked with one of our Practice Nurses. Cervical screening is recommended every 3 years. The practice will send SMS text messages about outstanding smear tests. More information about cervical screening can be found here. If you have any doubt that you are not up-to-date with your smear, please telephone our Practice Nurses to check.
Vaccinations are the most important thing we can do to protect our children against ill health. Vaccinations will protect your child from many serious and potentially deadly diseases, many of which are starting to appear again in England. Therefore it is very important to book an appointment for your child to be immunised once you are called. If you have any concerns about immunising your child, please do make an appointment with one of our patient nurses who would be happy to discuss your concerns. This helpful document also provides answers to some frequently asked questions.
Our practice nurses can accommodate appointments at any time during the week. If this is not suitable for you, we may be able to offer you an appointment at one of the City and Hackney-led clinics at one of our Hub practices on Saturdays and Sundays. Please ask reception for more information.
Routine childhood immunisations
When to immunise
Diseases protected against
Vaccine given
Site**
Two months old
Diphtheria, tetanus, pertussis, polio and Haemophilus influenzae type b (Hib)
DTaP/IPV/Hib (Pediacel)
Thigh
Pneumococcal disease
PCV (Prevenar 13)
Thigh
Rotavirus
Rotavirus (Rotarix)
By mouth
Meningococcal group B (MenB)
MenB
Left thigh
Three months old
Diphtheria, tetanus, pertussis, polio and Hib
DTaP/IPV/Hib (Pediacel)
Thigh
Meningococcal group C disease (MenC)
Men C (NeisVac-C or Menjugate)
Thigh
Rotavirus
Rotavirus (Rotarix)
By mouth
Four months old
Diphtheria, tetanus, pertussis, polio and Hib
DTaP/IPV/Hib (Pediacel)
Thigh
Pneumococcal disease
PCV (Prevenar 13)
Thigh
Meningococcal group B (MenB)
Men B
Left thigh
One year old
Hib/MenC
Hib/MenC (Menitorix)
Upper arm/thigh
Pneumococcal disease
PCV (Prevenar 13)
Upper arm/thigh
Measles, mumpsand rubella (German measles)
MMR(Priorix or MMR VaxPRO)
Upper arm/thigh
MenB
MenB booster
Left thigh
Two to six years old
(including children in
school years 1 and 2)
Influenza (each year from September)
Live attenuated influenza
vaccine LAIV4
Both nostrils
Three years four months old or soon after
Diphtheria, tetanus, pertussis and polio
dTaP/IPV (Repevax) or DTaP/IPV(Infanrix-IPV)
Upper arm
Measles, mumpsand rubella
MMR (Priorix or MMR VaxPRO)(check first dose has been given)
Upper arm
Contraception and Sexual Health – see one of our Practice Nurses about starting or continuing contraception. Our Nurses can also perform full sexual health check-ups.
Pre-Conception Advice – Women aged 20 – 45 years with a long-term condition will be invited to make an appointment with one of our Practice Nurses for a Pre-Conception Advice appointment. This appointment is offered to all eligible women, even if you are not planning to get pregnant.
You can see our Nurses and Healthcare Assistants to discuss:
- Starting exercise
- Losing weight
- Lowering blood pressure
- Reducing cholesterol
- Stopping smoking
- Over 75 years health checks
Chronic disease management runs throughout the year and patients are encouraged to see the GP or nurse about on-going long term conditions at least once a year. These include long-term conditions such as asthma, COPD, diabetes and hypertension. Patients with a long term condition are advised to have a seasonal flu vaccine.
The NHS Health Check is a free check-up for adults in England aged 40 to 74 who do not have any pre-existing long term conditions. It can help spot early signs of stroke, kidney disease, heart disease, type 2 diabetes or dementia. If you have been contacted by us letting you know you are eligible, please make an appointment with one of our Healthcare Assistants. More information about NHS Health checks can be found here.
Important note: From 1st October 2023, anyone who has their blood taken as part of an NHS Health Check for 40 to 74-year-olds will now routinely be tested for HIV in City and Hackney, unless they opt out.
Diagnosing HIV means that someone can access medication and care that helps them live a long and healthy life. The medication is incredibly effective and prevents passing on the virus to someone else.
If you do not need a blood test as part of your NHS Health Check but do want to be tested for HIV, please let a member of staff know during your NHS Health Check. Results are completely confidential. Find out more here.
If you have been asked to have a blood test, you must book an appointment with the Homerton Phlebotomy Service. This service runs out of several locations:
- Main Blood Clinic: based near Homerton Hospital, in the former CHYPS Plus building at the rear of Lower Clapton Group Practice
Open Monday to Friday from 8am to 4pm
- John Scott Health Centre Clinic: based in the John Scott Health Centre, Green Lanes, N4 2NU.
Open Monday to Friday from 9am to 12.30pm (GP blood test requests only)
- Paediatric patients (children 11 and under, or children under 16 with learning disabilities or difficulties): based at Starlight Outpatients at Homerton Hospital
All blood tests are now via appointment that must be pre-booked.
Please book an appointment for your blood test by clicking the button below. There is a limited walk-in service, and we cannot guarantee that you will be seen if you do not have an appointment.
If you are not able to book online, please call 07342 068 763 (Monday to Friday, 8am-4pm) to book an appointment by speaking to a member of staff or leaving a message. Messages are monitored regularly, and you will be informed of your appointment.
Please ensure you bring the form you have been issued with to clinic otherwise bloods cannot be taken. Unless we have requested the bloods electronically in which case you will not be issued with a form.
We have an in-house physiotherapy service which runs on Mondays and Wednesdays. Please make an appointment to book the First Contact Physiotherapist if you have any of the following:
- All soft tissue injuries, sprains, strains or sports injuries.
- Arthritis – any joint.
- Possible problems with muscles, ligaments, tendons or bone, e.g. tennis elbow, carpal tunnel syndrome, ankle sprains.
- Spinal pain including lower, mid-back and neck pain.
- Spinal-related pain in arms or legs, including nerve symptoms, e.g. pins and needles or numbness
- Post-orthopaedic surgery (except hands).
The First Contact Physiotherapist can do many things to help:
- FCPs can assess all areas of the body for musculoskeletal (MSK) related issues.
- They can review patients with acute or chronic pain issues.
- They have the ability to refer onwards for relevant tests such as X-Rays, MRI and bloods.
- They are able to refer on to other services such as podiatry, ESP service for injections, pain service for more comprehensive pain management strategies and the Adult Community Rehab Team (ACRT) if the patient requires treatment at home.
- They can also refer onwards to orthopaedics, rheumatology and neurology as appropriate.
There are many things that impact our health and wellbeing, including feeling isolated or struggling with practical challenges. We have Social Prescribers in our practice who can speak with adults registered with the practice. They will ask you about what is happening in your life, what you enjoy, and what is getting in the way. The Social Prescriber might suggest services and activities that might help you or simply work with you to build your skills and confidence. They can tell you about community based services, e.g. lunch clubs, gardening groups, benefits advice, exercise groups.
Please ask your GP to refer you to social prescribing.
It is important that you present to reception with your travel advice as early as possible – at least 4 weeks before you travel – as an appointment will be required with the practice nurse to actually receive the vaccinations. Your appointment needs to be at least 10 days before you travel to allow the vaccines to work. We will be unable to provide vaccinations in any time frame shorter than this.
The following links provide some travel advice for different countries and areas of countries. Please note, this information should not be used in place of receiving travel advice from a travel clinic.
Vaccinations – Our Nurses and Healthcare Assistants can provide a variety of vaccinations to patients who are eligible, such as the flu, pneumococcal, shingles, HPV, tetanus and depo injections.
PSA Checks – The nursing team provide annual PSA blood tests and review of symptoms for patients who have a past of prostate cancer. Eligible patients are contacted annually and asked to bring this assessment form to the appointment.
Local Services (Self-referral)
There are a number of services in and around City and Hackney that you can self-refer to, without seeing a GP. If you are willing and able to, we recommend exploring these options for the relevant condition before contacting us. You may find that you will be seen sooner than waiting for an appointment at the surgery, and your issue may be resolved quicker.
Click on the below button(s) to see services you can refer to in each category.